FAQ
Check-in/out policy
Check in from 02:00 pm on and check-out no later than 11:00 am.
Cancellation policy
If cancellation is made 72 hours prior to your arrival date, no fee will be charged.
If cancellation is made within 48 hours, 50% of the total rate will be charged.
If cancellation is made 24 hours prior to your arrival date, no refunds will be made.
Please note that special offers are non-refundable.
How do we get the keys?
There is a lock box at the entrance of every apartment which contains the keys. The lock box can only be opened with a special code that will be sent to you through WhatsApp 24 hours before your arrival.
You can leave the keys in the same lock box for check-out.
Are there baby cribs in the apartments?
Unfortunately, this option is not available at the moment.
Do you allow pets?
We do not allow pets in the apartments at the moment
Is tap water safe to drink?
Yes, it is.
Is it allowed to smoke in the apartments?
No, it is not allowed to smoke and there are smoke detectors in the apartments.